Help & support

Answers for yournext order.

Name: Lankan Fresh
Address: NZ
Price range: $$

Find the fastest route to store help, order tracking, product information and account support.

Lankan Fresh · Sydenham

Direct support

Choose the right contact.

For an order already in progress, calling Lankan Fresh is the quickest point of contact.

Call the store

Have your order number ready when asking about an active pickup.

Active order

Find Lankan Fresh at Unit 5, 289 Colombo Street, Sydenham, Christchurch 8023.

Quick links

Frequently asked

How do I track my order?

Open Track Order and enter the order details requested, or sign in and open My Orders to see the latest status.

Can I change or cancel an order?

Call Lankan Fresh immediately. Once the store has started assembling your basket, the team may not be able to change or cancel it.

Which payment methods can I use?

Lankan Fresh currently accepts payment when you collect your pickup order in store.

Can I order delivery?

Online ordering is currently pickup only. Build your basket online, then collect and pay at the Colombo Street store.

Where can I check allergens?

Check the packaging on each product and open Food & Allergen Info. Call Lankan Fresh if you need help before ordering.

How do rewards work?

Sign in with the same account you use to order. Your wallet and rewards pages show any balance and redemption options currently enabled.

General enquiries

Call Lankan Fresh on 03 926 5978.

Lankan Fresh

Flavours of Ceylon, fresh in Christchurch